The digital document

More than just paperless - your advantage at the point of sale

Less paper - multiple added value

Why the switch to a digital document?

The digital document is the answer to key challenges in modern retail. It offers much more than just saving paper:

Sustainability & cost savings

Save tons of thermal paper, reduce your CO₂ footprint and operating costs (printing, disposal) - good for the environment and budget.

Legal certainty & efficiency

Fulfill the document issuance requirement digitally, legally and audit-proof. Documents are archived centrally and can be retrieved at any time.

Data as a fuel for your marketing

Use detailed transaction data (SKU level) for deeper insights and optimize marketing & loyalty strategies.

Retailers & customers benefit

Benefits for you as a retailer

Reduce costs significantly

Significantly reduce spending on paper, printing, and manual archiving (savings of 30-60% possible)

Optimize processes

Speed up checkout processes and simplify returns and warranty processing with digital receipts that are always available.

Develop marketing potential

Transform the receipt into a direct marketing channel at the POS. Place targeted offers, links (shop, app, social media) or loyalty campaigns via integrable content areas.

Act in a future-oriented manner

Position yourself as an innovative and sustainable company while meeting all legal requirements.

Retailers & customers benefit

Benefits for your customers

Maximum comfort

Receive receipts flexibly via QR code, merchant/partner app, email, wallet (Google/Apple) or automatically when paying by card (card-linked). Stop the clutter of notes!

Practical & safe

Digital documents don't get lost or fade. Ideal for exchange, warranty, expense report, or tax. Easy administration and document finder function.

Sustainable & contemporary

Customers can actively avoid waste and benefit from a modern, digital service.

Seamlessly integrated

The digital document works so easily

1. Conclusion of purchase & offer of receipts

As usual, complete the purchase at the checkout. Instead of a printout, the customer is primarily offered the digital option — usually via a QR code on the customer display or terminal. (The ad alone already meets the obligation to issue documents).

2. Digital reception — many ways

The customer chooses their preferred path:

QR code scan

The QR code is scanned with the smartphone camera. A web page opens on which the document is displayed.

Storage options

The customer can save the document directly as a PDF, send it to themselves by email or store it in their preferred wallet (Apple/Google).

Integrate with partner apps

The document can be transferred directly to connected apps (e.g. merchant, banking or loyalty apps).

Card-Linked Receipt

After one-time approval, the receipt can be automatically sent via email/SMS or to linked apps as soon as payment is made with the registered bank/credit card - no more scanning required!

3. Optional printing

If a customer explicitly wants a paper receipt, it can still be created at the push of a button.

4. Intelligent data processing

In the background, all relevant transaction data (articles, prices, quantity, time stamp, VAT, etc.) is recorded securely and in a structured manner. This data is available to you for analyses, marketing and optimised processes (e.g. simplified returns processing).

5. Document finder

Did a customer forget to receive the receipt? On our document finder website, the receipt can be retrieved retrospectively with just a few details, which reduces support costs.

An investment that pays off

Profitability & ROI

The digital document is more than just compliance - it is a driver for efficiency and growth.

cost savings

By eliminating paper printing, you can achieve significant savings - some customers report up to 30% lower operating costs.

Time gain

Simplified return processes and automated data flows save your team valuable time.

New sales potential

Use the digital receipt as an additional marketing channel - from personalized offers to cross-selling and upselling potential.

transparency

Benefit from accurate, instantly available data that helps you measure the success of your marketing efforts.

From gas stations to fashion retailers

Proven in practice - digital documents in use

Omnichannel connection

Companies like GLOBUS use the digital document to seamlessly direct customers to their “my GLOBUS” app after shopping in the market, to connect customer cards and thus strengthen the digital customer journey (over 30,000 registrations in the first week).

Efficiency & sustainability

Large gas station chains such as HEM, Westfalen AG, Q1, AVIA, Hoyer or team energie are massively reducing paper waste and costs, meeting legal requirements (e.g. at vending machine gas stations) and using the digital receipt as a new marketing touchpoint for offers.

Customer Loyalty & Marketing

SONNENTOR or Vinzenzmurr use digital documents to draw attention to social media, newsletters or special promotions via integrated content areas and to intensify customer loyalty. Vinzenzmurr also saves over 100 km of paper per year thanks to digital dealer receipts.

Simplified processes

Retailers such as AWG, MATT optik • akustik or YOUNiQUE appreciate the digital receipt because it simplifies warranty processing and returns. Customers can forward receipts directly to health insurance companies via email or find them immediately when needed.

Seamless experience

POCO offers customers the digital receipt via QR code or automatically via e-mail for app users with a customer card, which improves the shopping experience and simplifies administration.

Loyalty integration

Through partnerships, digital receipts can be integrated directly into leading loyalty programs, which makes participation easier and allows data to be used for personalized rewards.

Customer Success Stories

Customers already impressed by the digital receipt

“Digital receipts make the payment process much more environmentally friendly by optionally omitting printed receipts.”
Sandra Schütte
Head of BU Mobility Westfalen AG
“anybill and the digital receipt offer our customers the option for active resource protection and waste prevention. They are also becoming more comfortable.”
Holger Mark
Managing Director AVIA Deutschland GmbH
“Cooperation with anybill creates new perspectives in terms of sustainability and customer communication.”
Philipp Reschke
Member of the Board of Eintracht Frankfurt Fußball AG
FAQ

Frequently asked questions

How do my customers get the digital receipt?

After the purchase, a QR code is displayed. Customers scan it with their smartphone camera (no app required!) and can save the document as a PDF, send it by email, store it in wallets (Apple/Google) or receive it in integrated partner apps. Automatic receipt via customer card or linked bank card (card-linked) is also optional.

Which payment methods are supported?

The digital document is created regardless of the payment method (cash, girocard, credit card, mobile payment, fuel card, etc.).

Can the solution be integrated into my cash register system?

Yes, anybill has integrations with over 60 common cash register systems from various industries (retail, retail, gas stations, catering, etc.). In most cases, no additional hardware is required; a customer display or the terminal display is sufficient.

How secure are digital documents and data?

Very safe. All data is transmitted in encrypted form and stored in certified data centers (Microsoft Azure in Europe) in accordance with the highest security standards (GDPR-compliant). The solution meets all legal requirements for audit security.

Does the digital receipt work for warranty and returns?

Yes, absolutely. The digital document contains all legally required information and serves as full proof of exchange, warranty or accounting. Because it doesn't fade or get lost, it actually makes these processes easier.