Challenges in the hotel and catering sector
High transaction volumes
In the catering and hotel industries, numerous receipts are generated every day - paper cash receipts cause unnecessary effort and high material consumption.
Customer service & speed
Long waiting times and confusing paper documents can have a negative impact on service - digital documents enable a faster, transparent process.
sustainability
Reduce thermal paper consumption and lower your operating costs while strengthening your sustainable image.
Return and warranty processes
In the event of complaints or warranty claims, a digital document makes it easier to prove and speeds up the process - without the annoying paperwork.
Benefits for hotels, restaurants and cafés
The digital document is the answer to key challenges in modern retail. It offers much more than just saving paper:
Optimized checkout
Quick payment process without lengthy paperwork - for a smooth checkout process.
Improved process flows
Digital archiving makes it much easier to track transactions, returns, and warranty requests.
Cost and resource savings
Eliminating thermal paper reduces costs, reduces material consumption and improves your ESG balance.
How it works in brief
1. Payment process & document issuance
After the payment process, a QR code or digital message is displayed at the checkout. Guests can scan it conveniently with their smartphones.
2. Automatic allocation
If there is an existing customer or reservation card, the digital document is automatically assigned to the corresponding customer account - bonus points, discounts or personalized offers are activated immediately.
3. Flexible deployment
The receipt is provided digitally as a PDF, by email, in the app or in the wallet - depending on the preferences of your guests.
4. Central data management
All transaction data is recorded in your system in real time, making it easy to track orders, returns, and warranty claims.
Strategic added value & profitability
marketing benefits
Use digital receipts as a direct communication channel to strengthen your brand and launch targeted advertising campaigns.
environmental protection
A paperless operation improves your ESG balance and contributes to a sustainable image - an important factor for modern customers.
POS Partners
Our partners include leading providers of cash register systems. Thanks to the seamless integration of anybill, they easily expand their offering with digital, legally compliant documents and modern features. In this way, your existing infrastructure is optimally supplemented and you offer your customers an innovative service with clear paper and cost savings.
Software Partners
Providers of CRM, ERP or marketing systems integrate detailed transaction data from anybill. Use this real-time document data and customer interactions to optimize campaigns, create personalized offers based on real purchase data, and sustainably strengthen customer loyalty.
Financial Partners
Our solutions are compatible with common banks, payment service providers and card issuers. These partners provide innovative customer benefits by linking payment cards with digital receipts - for unique card-linked loyalty programs or automated processes such as expense reporting. In this way, you support all common payment methods with additional, paperless convenience.
Proven in practice - digital documents in use
Efficiency & sustainability
Large gas station chains such as HEM, Westfalen AG, Q1, AVIA, Hoyer or team energie are massively reducing paper waste and costs, meeting legal requirements (e.g. at vending machine gas stations) and using the digital receipt as a new marketing touchpoint for offers.
Simplified processes
Retailers such as AWG, MATT optik • akustik or YOUNiQUE appreciate the digital receipt because it simplifies warranty processing and returns. Customers can forward receipts directly to health insurance companies via email or find them immediately when needed.
After each payment transaction, a QR code or digital message is displayed, which guests can scan with their smartphone. In this way, they receive their digital receipt immediately via email, in the app or in the wallet.
Yes - our solution is based on standardized APIs and can be integrated with most existing systems, usually without additional hardware.
All transaction data is recorded in real time and digitally archived so that you can provide complete proof of warranty claims or returns at any time.
By not printing thermal paper, you not only reduce your operating costs, but also reduce paper consumption and the associated CO₂ emissions - a clear advantage for your sustainable image.
Yes - the solution enables flexible content spaces that allow you to communicate personalized offers, coupons and events directly on the receipt.
