Omnichannel

Your customer touchpoint across all channels

Mann am Laptop, auf dem ein Dashboard abgebildet ist.
This is how our omnichannel solution works

How it works in brief

1. Seamless document creation

A digital receipt is generated immediately after purchase - visible via QR code, in the app or in the wallet - without any additional paper printing.

2. Automatic channel allocation

Through integrated customer identification (e.g. via customer card or app login), the digital receipt is automatically assigned to the respective customer profile and made available in all your channels.

3. Multi-channel deployment

The digital document is provided simultaneously in your stationary system and in your digital channels (e.g. e-commerce, loyalty app, CRM) - so the customer is always well informed.

4. Personalized content areas

Place targeted personalized offers, discounts or other relevant information on the digital receipt to deliver your marketing messages directly to the customer.

Seamless integration

Integration & technical requirements

Easy & flexible

Our omnichannel solution can be easily integrated into common cash register systems and IT environments - usually without additional hardware.

Interface-friendly

Thanks to standardized APIs and SDK integrations, digital receipts connect smoothly with your customer card and CRM system as well as your online platforms.

Quick implementation

Our solution can be implemented without extensive system adjustments - so you're ready to go quickly and immediately benefit from a seamless, cross-channel customer experience.

Mann am Laptop, auf dem das anybill Portal und das Contet Management angezeigt wrid.
How to increase efficiency and revenue

Economic benefits & added value

The digital document is the answer to key challenges in modern retail. It offers much more than just saving paper:

Improved customer loyalty

Through consistent and personalized touchpoints - from stationary purchase to online use - customer loyalty is sustainably strengthened.

Optimized customer journey

The combination of online and offline channels ensures a consistent and seamless shopping experience that increases customer satisfaction.

Cost savings

Elimination of paper receipts and automated data processes significantly reduce printing and administrative costs.

Customer Success Stories

Customers already impressed by the digital receipt

“anybill and the digital receipt offer our customers the option for active resource protection and waste prevention. They are also becoming more comfortable.”
Holger Mark
Managing Director AVIA Deutschland GmbH
“Cooperation with anybill creates new perspectives in terms of sustainability and customer communication.”
Philipp Reschke
Member of the Board of Eintracht Frankfurt Fußball AG
“Digitalizing our receipts is another step in our strategy to offer our customers the best possible service.”
Matthias Pape
Managing Director OEST ENERGIES
Our partners

Partner Categories Overview

Illustration vernetzter Module – Partner-Ökosystem von anybill

POS Partners

Our partners include leading providers of cash register systems. Thanks to the seamless integration of anybill, they easily expand their offering with digital, legally compliant documents and modern features. In this way, your existing infrastructure is optimally supplemented and you offer your customers an innovative service with clear paper and cost savings.

Software Partners

Providers of CRM, ERP or marketing systems integrate detailed transaction data from anybill. Use this real-time document data and customer interactions to optimize campaigns, create personalized offers based on real purchase data, and sustainably strengthen customer loyalty.

Financial Partners

Our solutions are compatible with common banks, payment service providers and card issuers. These partners provide innovative customer benefits by linking payment cards with digital receipts - for unique card-linked loyalty programs or automated processes such as expense reporting. In this way, you support all common payment methods with additional, paperless convenience.

From gas stations to fashion retailers

Proven in practice - digital documents in use

Efficiency & sustainability

Large gas station chains such as HEM, Westfalen AG, Q1, AVIA, Hoyer or team energie are massively reducing paper waste and costs, meeting legal requirements (e.g. at vending machine gas stations) and using the digital receipt as a new marketing touchpoint for offers.

Customer Loyalty & Marketing

SONNENTOR or Vinzenzmurr use digital documents to draw attention to social media, newsletters or special promotions via integrated content areas and to intensify customer loyalty. Vinzenzmurr also saves over 100 km of paper per year thanks to digital dealer receipts.

Simplified processes

Retailers such as AWG, MATT optik • akustik or YOUNiQUE appreciate the digital receipt because it simplifies warranty processing and returns. Customers can forward receipts directly to health insurance companies via email or find them immediately when needed.

Loyalty integration

Through partnerships, digital receipts can be integrated directly into leading loyalty programs, which makes participation easier and allows data to be used for personalized rewards.

FAQ

Frequently asked questions

How does the omnichannel solution work?

After every transaction, our solution automatically creates a digital receipt, which is fed into your various channels (stationary, online, app) in real time - so that you can ensure a consistent customer journey.

How is integration into existing systems implemented?

Thanks to standardized APIs and SDKs, the solution can be seamlessly integrated into your existing cash register system, CRM and other platforms - usually without additional hardware costs.

What are the economic benefits of the omnichannel strategy?

In addition to cost savings through paperless operation, consistent touchpoints and targeted marketing measures enable you to increase customer loyalty and increase the average shopping cart value.

How does the solution help optimize the customer journey?

By collecting transaction data centrally and automatically linking it to your digital channels, you get real-time insights that allow you to deliver personalized offers and continuously improve processes.

Is the data secure and GDPR-compliant?

Yes - all data is transmitted in encrypted form and stored in certified data centers so that the highest data protection standards are met.