Challenges in food retail
High transaction volumes
Thousands of receipts are created every day - leading to high printing costs and enormous paper waste.
Efficient process execution
Longer checkout times and cumbersome return or complaint processes can affect customer satisfaction.
Competitive Pressure & Customer Expectations
Modern consumers expect digital services and a seamless shopping experience, both online and offline.
sustainability requirements
Increasing ESG requirements and environmental awareness call for sustainable solutions to conserve resources and strengthen the green image.
Benefits for food retailers
The digital document is the answer to key challenges in modern retail. It offers much more than just saving paper:
Cost savings
Reduce the hassle and costs of printing and archiving paper receipts - some retailers report savings of up to 30%.
Optimized processes
Speed up the checkout process, minimize wait times, and make it easier to process returns and warranty claims.
New marketing channels
Use content areas on digital receipts to communicate personalized offers, discount campaigns or seasonal specials directly.
How it works in brief
1. Payment process & document issuance
While the customer waits at the checkout until the cashier has scanned all items, the customer can already scan a QR code which will be redirected to the receipt website. As soon as the checkout process is complete, he will have access to his receipt on this page.
2. Convert customers to app users
On the digital receipt retrieval website, the customer has the option to save the document directly in the retailer app. To do this, he is directed from the document holding website to the app store and, after downloading, immediately finds the document in his app. Customers who do not want to provide any data can also download the document as a PDF.
3. Automatic data transfer
All relevant transaction data (items, prices, time, payment method) is transferred to your system in real time.
4. Integration with loyalty and marketing programs
By connecting to existing customer card and CRM systems, you can activate personalized offers and bonus programs directly from the receipt.
“The digital receipt is an ideal addition to our customer loyalty program 'My Globus'.”
Strategic added value & profitability
Retail media - increasing sales through data-based marketing
Analyze real-time data and optimize your campaigns to increase average shopping cart value.
customer loyalty
With anybill, you can convert anonymous customers into loyal loyalty app users. This increases customer loyalty and, as a result, revenue per customer.
Sustainability benefits
A paperless operation not only reduces your costs, but also improves your ESG balance - a key factor in today's competition.
POS Partners
Our partners include leading providers of cash register systems. Thanks to the seamless integration of anybill, they easily expand their offering with digital, legally compliant documents and modern features. In this way, your existing infrastructure is optimally supplemented and you offer your customers an innovative service with clear paper and cost savings.
Software Partners
Providers of CRM, ERP or marketing systems integrate detailed transaction data from anybill. Use this real-time document data and customer interactions to optimize campaigns, create personalized offers based on real purchase data, and sustainably strengthen customer loyalty.
Financial Partners
Our solutions are compatible with common banks, payment service providers and card issuers. These partners provide innovative customer benefits by linking payment cards with digital receipts — for unique card-linked loyalty programs or automated processes such as expense reporting. In this way, you support all common payment methods with additional, paperless convenience.
Proven in practice - digital documents in use
Omnichannel connection
Companies like GLOBUS use the digital document to seamlessly direct customers to their “my GLOBUS” app after shopping in the market, to connect customer cards and thus strengthen the digital customer journey (over 30,000 registrations in the first week).
Customer Loyalty & Marketing
SONNENTOR or Vinzenzmurr use digital documents to draw attention to social media, newsletters or special promotions via integrated content areas and to intensify customer loyalty. Vinzenzmurr also saves over 100 km of paper per year thanks to digital dealer receipts.
Loyalty integration
Through partnerships, digital receipts can be integrated directly into leading loyalty programs, which makes participation easier and allows data to be used for personalized rewards.
Our solution is integrated into your existing cash register system via standardized APIs. The digital receipt appears directly at the point of sale - usually via a QR code - and is automatically transmitted to the customer account.
By eliminating paper receipts and automating archiving, you can significantly cut printing and administrative costs — many grocery retailers save up to 30%.
Digital receipts reduce the use of thermal paper, lower CO₂ emissions and thus contribute to improving your ESG balance. This is how you position yourself as an environmentally conscious company.
Yes, thanks to our flexible interfaces, digital receipts can be seamlessly linked to your CRM and loyalty system - for direct bonus points allocation and personalized offers.
All transaction data is recorded in real time and immediately processed in the system - so that you can access up-to-date information at any time.
